Remote Support Plans

Get started on a Remote Support Plan

If you need unlimited remote support, but only occasional on-site support, this support plan is perfect for you and your office.

Unlimited Remote Service Plan Features:

  • Unlimited calls to our certified technicians who will either walk you through fixing your problem over the phone, or remote control your computer, with your permission, to fix the problem
  • Antivirus & Antispyware software for all servers and workstations
  • Unlimited updating and patching of Microsoft and third-party applications (Adobe Reader, Java, etc.)
  • Access to your own issue tracking system to see all support issues and status
  • Secure remote access to computers
  • Daily, weekly, and monthly computer health status reporting
  • High priority service with remote support

Benefits:

  • You will have ALL the benefits of an in-house IT department WITHOUT all the costs of payroll, insurance, time off, etc.
  • Computer maintenance tasks can be completed after business-hours resulting in increased productivity throughout your day.
  • Eliminate expensive travel fees and receive faster support as most issues can be resolved remotely
  • You concentrate on running your business and IT Visions Inc. will handle all technology related-issues

Cost:

$30 per computer or server per month
Call us at 845-593-4050 to learn more or to get started!

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